UPDATE 14th July 2021:
There has been no recent update from the Chief Dental Officer for England about proposed changes to protective measures for dental practices. Therefore we will be continuing to apply the safety measures in place since last year - this means continuing with wearing masks, taking the temperature of all persons entering the practice, triage questions about possible exposure to COVID, hand sanitising and social distancing within the practice.
Your welfare and that of our team is our primary goal - please continue to help us a maintain a safe service
Thank you, Anne King & colleagues.
Update 1st June 2020:
The Chief Dental Officer for England has now announced that dental practices across England will be allowed to begin the process of reopening for all urgent and routine face to face dental care from Monday 8th June 2020.
We currently expect to open on the 8th June with limited treatments and further safety measures in place.
When you attend the practice there will be strict social distancing measures, enhanced protection for patients and colleagues, and temperature checks for everyone. Please follow any instructions from staff carefully.
Throughout the pandemic, our first priority is the wellbeing of our patients and colleagues and this continues to be the case.
We will be prioritising those patients who need urgent treatment, including those who have been experiencing pain or discomfort during lockdown.
If you need advice, or if you are in need of urgent dental treatment, you should continue to contact the practice by telephone.
With best wishes
Anne King & colleagues.
URGENT UPDATE CORONAVIRUS / COVID-19 FOR PATIENTS (dated 23rd March 2020)
We would like to take this opportunity to update you regarding the outbreak of Coronavirus and the current situation at the practice. We have been closely following the development of this Public Health Epidemic and would like to reassure all patients that we are taking every precaution necessary to minimise any risk to our patients and our staff. We have taken on board all advice from Public Health England, our governing bodies and The World Health Organisation along with protocols outlined by the Government. Our commitment to the safety, well-being and health of our patients and our staff remains our highest priority. We work to the highest of standards in these areas and we will continue to do so accordingly. Our procedures have been reviewed and extended to ensure that we maintain the safest environment possible for you.
Unfortunately, we have now been advised by our regulatory bodies and by the government that we are required to cease all routine examinations and treatments other than emergencies for the foreseeable future. We will still be here delivering emergency care until we are otherwise instructed.
Emergency appointments are only for patients who are experiencing the following symptoms:
- Acute pain that cannot be controlled by pain killers
- Swelling of the face or neck
- Dental trauma
- Bleeding
As you can imagine this is something that as a practice we were hoping to avoid. Our reception staff will be contacting patients with appointments booked on a week by week basis starting with this week for as long as the advice outlined for us stands.
At present we do not know how far into the future this will stretch. We appreciate that this news will disrupt many treatments and we sincerely apologies for the inconvenience this will cause our patients but we must continue to follow the advice given to us in order to keep you all safe.
We will continue to update our social media pages accordingly as the current situation continues to develop.
We thank you for your patience during this difficult time.